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Tour Host Guide To A Successful TourKey Questions and Answers
If a passenger cancels, will his deposit be refunded?Yes, but with certain provisions. Special refund policies apply on certain tours and airfare programs and you should consult the "conditions" section of your tour folder. In most cases there is a $50.00-$100.00 administration fee if cancellation is made prior to final payment. (This amount will be credited if the passenger goes at a future time). In many cases airline cancellation fees may be waived if the passenger can present a medical certificate showing illness as cause of cancellation. Refunds are always limited to the amount recoverable by Creative Travel Partners, Inc., and no more. Ordinarily it takes eight to ten weeks to process and pay a refund. Because of the heavy cancellations on some tours, we strongly urge all tour members to purchase some form of insurance. |